Medical Reception

Join a Flexible Team as a Medical Receptionist at a Dermatology Clinic (Geni Software Experience Required)
AUD $30 - $35 per hour + Superannuation
Permanent Part-Time – 3 Days a Week

This is an excellent opportunity for someone with 1–2 years of experience in medical administration and proficiency with Geni software, who thrives in a fast-paced environment.

Key Responsibilities:

• Welcome patients and visitors warmly, creating a professional and caring first impression.
• Manage appointment bookings, cancellations, and follow-ups using Geni software.
• Answer incoming phone calls and provide accurate, friendly assistance to patient inquiries.
• Process invoices, payments, and Medicare/private health fund claims with attention to detail.
• Maintain up-to-date patient records and ensure accuracy in all administrative tasks.
• Support doctors and healthcare staff by coordinating schedules and patient flow.
• Ensure patient confidentiality and handle sensitive information with discretion.
  
  

Requirements:

• Minimum 1–2 years of experience as a Medical Receptionist or similar role in a healthcare setting.
• Experience using Geni practice management software is essential.
• Strong communication and interpersonal skills, both in person and over the phone.
• High attention to detail, particularly with invoicing and billing procedures.
• Reliable, proactive and able to work independently across designated days.

Why Join This Team?

• Work in a supportive, respectful, and collaborative clinical environment.
• Make a tangible impact on the care and experience of patients.
• Enjoy a healthy work-life balance with a consistent part-time schedule.
  
  

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.